{"store":{"baseInfo":{"podcastTitle":"Building Blocks of Success Podcast","slug":"buildingblocksofsuccesspodcast","podcastDescription":"The Building Blocks of Success provides practical advice on growing a business while helping business owners keep the desire, courage and tenacity to accomplish their goals when the road gets tough.\n\nThe Building Blocks of Success helps business owners understand the logistics behind growing a business while keeping a successful mindset. Glenn Mattson, host and founder, discusses strategies, plans, processes and behaviors you need to know in order to reach your business goals. His unique approach helps business owners reach inside their heads and guts all while keeping the desire, courage and tenacity to accomplish their goals when the road gets tough. No matter where you are in your business, this advice will help you grow your revenue, bottom line, team members and most importantly, yourself. \nGlenn has 30+ years of experience working with 10,000 successful business owners in many different environments. His systems have a proven track record of results and now dominate the industries of sales training, management and leadership development and entrepreneurship. Come jump on board and listen to his wealth of information as he shares his expertise and experiences to help you learn and thrive in your own business.","podcastLogo":"https://pbcdn1.podbean.com/imglogo/image-logo/14919262/GM_1400_9vck3.jpg","podcastShareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/image-logo/14919262/GM_1400_9vck3_1200x628.jpg?s=9d100e72614693def980a612b067459e&e=jpg","podcastUrl":"https://buildingblocksofsuccesspodcast.podbean.com","podcastCanSearched":true,"feedUrl":"https://feed.podbean.com/buildingblocksofsuccesspodcast/feed.xml","theme":"elegant","podcastDeepLink":"https://www.podbean.com/pu/pbblog-g55z3-e3a65e","removePodbeanBranding":"no","brandingLogo":null,"timeZone":{"timeZoneId":15,"gmtAdjustment":"GMT-05:00","useDaylightTime":1,"value":-5,"text":"(GMT-05:00) Eastern Time (US & Canada)","daylightStartTime":"Second Sunday Of March +2 Hours","daylightEndTime":"First Sunday Of November +2 Hours","timezone":"America/New_York"},"podcastDownloads":null,"totalEpisodes":50,"showComments":true,"iOSAppDownloadLink":null,"customizeCssUrl":null,"androidAppDownloadLink":null,"showPostShare":true,"showLike":true,"author":"Glenn Mattson","engagementStatsBaseUrl":null,"shareEmbedLink":"https://admin5.podbean.com/embed.html?id=pbblog-g55z3-e3a65e-playlist","language":"en","sensitivitySessionExpireTime":3600,"podcastApps":[{"name":"Podbean App","link":"https://r4j68.app.goo.gl/?link=https%3A%2F%2Fbuildingblocksofsuccesspodcast.podbean.com%3Faction%3DopenPodcast%26podcastId%3Dpbblog14919262%26podcastIdTag%3Dg55z3&dfl=https%3A%2F%2Fbuildingblocksofsuccesspodcast.podbean.com&utm_campaign=pb_web&utm_source=podbean_web&utm_medium=dlink&imv=670&amv=530&isi=973361050&ibi=com.podbean.app.podcast&ipbi=com.podbean.app.podcast&apn=com.podbean.app.podcast","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/podbean-app.png","title":null},{"name":"Amazon Music","link":"https://music.amazon.com/podcasts/5fa150a9-3f2a-4f45-97ec-9ae6a705e087","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/AmazonMusic.png","title":null},{"name":"Samsung","link":null,"image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/Samsung.png","title":"Search the podcast title on Samsung Podcast app."},{"name":"Podchaser","link":"https://www.podchaser.com/podcasts/building-blocks-of-success-pod-4849161","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/Podchaser.webp","title":null}],"components":{"base":[{"id":"MainStyle","val":"light"},{"id":"Font","val":"Avenir"},{"id":"SecondaryFont","val":"Avenir"},{"id":"PlayerColor","val":"#8fc31f"},{"id":"PlayerStyle","val":"player1"},{"id":"PlayerWave","val":"show"},{"id":"Favicon","val":null},{"id":"CookiesNotice","val":"hide"},{"id":"CookiesNoticeContent","val":"

Cookies Notice

This website uses cookies to improve your experience while you navigate through the website. By using our website you agree to our use of cookies.

"}],"home-header":[{"id":"HomeHeaderTextColor","val":"#000000"},{"id":"HomeHeaderBackgroundColor","val":"#ffffff"}],"page-header":[{"id":"PageHeaderTextColor","val":"#ffffff"},{"id":"PageHeaderBackgroundColor","val":"#868686"}],"episode-list":[{"id":"EpisodeListType","val":"grid"},{"id":"EpisodesPerPage","val":10},{"id":"EpisodeStats","val":"show"}],"navigation":[{"id":"NavigationFontColor","val":"#000000"},{"id":"NavigationBackgroundColor","val":"#e9e9e9"},{"id":"NavigationSearch","val":"show"},{"id":"NavigationLinks","val":[{"id":"Home","type":"Link","value":"/","text":"Home","subitems":[]},{"id":"Subscribe","type":"Link","value":"https://www.podbean.com/site/podcatcher/index/blog/b8pDxDH2jI7p","text":"Subscribe","subitems":[]},{"id":"Profile","type":"Link","value":"https://www.podbean.com/user-2boOvmFGEsEm","text":"Profile","subitems":[]}]}],"footer":[{"id":"FooterType","val":"Footer2"},{"id":"FooterFontColor","val":"#ffffff"},{"id":"FooterBackgroundColor","val":"#000000"},{"id":"FooterCopyright","val":"Copyright 2022 All rights reserved."},{"id":"SocialMediaLinks","val":{"facebook_username":"","twitter_username":"","instagram_username":"","youtube_username":"","linkedin_username":""}}],"customize-container1":[],"customize-container2":[{"id":"ComponentImageText-1","val":{"ComponentFontColor":"#000000","ComponentBackgroundColor":"#f2f2f2","ComponentImage":"/assets/customize-component1.png","ComponentContent":"

Your Title

This is the description area. You can write an introduction or add anything you want to tell your audience. This can help potential listeners better understand and become interested in your podcast. Think about what will motivate them to hit the play button. What is your podcast about? What makes it unique? This is your chance to introduce your podcast and grab their attention.

"}}]},"allLinks":[],"mainStylesDefaultSettings":null,"defaultCustomizeComponents":null,"scripts":[],"metas":null,"appConfig":{"package":"com.podbean.app.podcast","app_store_id":973361050,"app_name":"Podbean","scheme":"podbean"},"customizeCss":null,"canEditCss":null,"enableJsCodeInCustomizeContent":false,"enabledIframeCodeInCustomizeContent":true,"sectionMaxCount":10,"enableEditorLink":true,"enableEditCookiesNotice":true,"siteRedirectToFeed":false,"podcatcherRssUrl":null,"showFeed":true,"showTopBar":true,"enableWebSiteLike":null,"organizationName":null,"organizationPageLink":null},"backToListUrl":"/","tinymceLoaded":false,"listEpisodes":[],"userLikedEpisodes":[],"topBarIframeLoaded":false,"listTotalCount":0,"listTotalPage":0,"listPage":0,"listType":"all","listValue":"","listName":"","pageLoading":false,"apiBaseUrl":"https://buildingblocksofsuccesspodcast.podbean.com","apiCommonParams":{"t":"67429be9","clientSignature":"85971a5b4c9e6f65e0566e9c19b52fef","u":null,"customizing":null},"apiCommonHeaders":{},"comments":[],"commentsTotalCount":0,"commentsTotalPage":0,"commentsPage":1,"commentEpisodeId":"pb23964762-gt42s","episode":{"id":"pb23964762","idTag":"gt42s","title":"The Building Blocks of Success with Glenn Mattson S4 Episode 12","logo":"https://pbcdn1.podbean.com/imglogo/image-logo/14919262/GM_1400_9vck3_300x300.jpg","shareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/image-logo/14919262/GM_1400_9vck3_1200x628.jpg?s=9d100e72614693def980a612b067459e&e=jpg","largeLogo":"https://pbcdn1.podbean.com/imglogo/image-logo/14919262/GM_1400_9vck3.jpg","previewContent":null,"content":"

In this episode, Glenn spells out the finer points of customer service as well as the importance of keeping those customers long term.

Follow Glenn on:

Linked-In: Glenn Mattson's Podcast

Twitter: @GMattsonPodcast

Instagram: @glennmattsonspodcast

Facebook: Glenn Mattson's Podcast

","publishTimestamp":1726783320,"duration":1024,"mediaUrl":"https://mcdn.podbean.com/mf/web/4kktjvezygbjpd2n/Glenn_Mattson_S4E127jtv1.mp3","mediaType":"audio/mpeg","shareLink":"https://admin5.podbean.com/embed.html?id=pb-gt42s-16dac5a","likedCount":0,"deepLink":"https://www.podbean.com/ew/pb-gt42s-16dac5a","transcriptUrl":null,"permalink":"/e/the-building-blocks-of-success-with-glenn-mattson-s4-episode-12/","downloadLink":"https://www.podbean.com/site/EpisodeDownload/PB16DAC5AGT42S","fallbackResource":null,"fallbackResourceMimetype":null,"downloadCount":96,"status":"publish","hasMoreContent":false,"chaptersUrl":null},"episodeShareLink":null,"deepLink":"https://www.podbean.com/ew/pb-gt42s-16dac5a","playlist":{"episodes":[],"current":0,"start":0,"stop":0,"playing":true,"playerLoading":true,"playbackRate":1,"playbackRateIndex":1},"toasts":[],"confirm":null,"customizeEditorFormZIndex":999,"lastRequestTime":null,"validateChangesOnBeforeunload":true,"windowWidth":1000,"VITE_FS1_CDN_URL_PREFIX":"https://pbcdn1.podbean.com/fs1","reloadStats":false},"episode":{"id":"pb23964762","idTag":"gt42s","title":"The Building Blocks of Success with Glenn Mattson S4 Episode 12","logo":"https://pbcdn1.podbean.com/imglogo/image-logo/14919262/GM_1400_9vck3_300x300.jpg","shareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/image-logo/14919262/GM_1400_9vck3_1200x628.jpg?s=9d100e72614693def980a612b067459e&e=jpg","largeLogo":"https://pbcdn1.podbean.com/imglogo/image-logo/14919262/GM_1400_9vck3.jpg","previewContent":null,"content":"